HelpSpace Blog

Best practices for support, case studies, technical tutorials and much more

10 Steps to Effective Customer Communication Business

10 Steps to Effective Customer Communication

Perhaps you take pride in your company's top-notch products. You may have spent thousands of dollars advertising your products and...

Eva
Eva
February 25, 2022 ~ 10 min read
9 Customer Service Response Templates to Choose From For Every Scenario Business

9 Customer Service Response Templates to Choose From For Every Scenario

A significant part of running and managing any business is responding to customer emails. Through emails, your customer can communicate...

Eva
Eva
February 10, 2022 ~ 19 min read
What to Say in a Price Increase Letter to Customers Business

What to Say in a Price Increase Letter to Customers

Planning to increase your prices but too worried about customer backlash? Follow these steps to write a successful price increase...

Eva
Eva
February 10, 2022 ~ 8 min read
Customer Advocacy Meaning, Importance, Strategies & Examples People

Customer Advocacy Meaning, Importance, Strategies & Examples

Meta Description: Competitive business environment asks for customer advocacy to build a loyal customer base and increase revenue. Here's everything...

Eva
Eva
January 27, 2022 ~ 10 min read
SOP - Client Onboarding Process Business

SOP - Client Onboarding Process

Do you remember the first time you went for a job interview? The nervousness of uncertainty was real, - “Will...

Eva
Eva
January 6, 2022 ~ 12 min read
7 Customer Service Tips to Impress New and Existing Customers People

7 Customer Service Tips to Impress New and Existing Customers

You might have burnt candles at both ends to create first-grade products and offer top-notch services to your customers. All...

Eva
Eva
December 16, 2021 ~ 12 min read
When People

When "I apologize for The Inconvenience" Isn't Enough to Retain an Upset Customer

Customer dealing is not a job for the faint-hearted. Click here to know what to do when “I apologize for...

Eva
Eva
December 2, 2021 ~ 7 min read
HelpSpace vs. Intercom Business

HelpSpace vs. Intercom

In today's time, keeping your customers happy is one of the most imperative business practices. Fortunately, customer support tools make...

Eva
Eva
August 12, 2021 ~ 6 min read
Knowledge (Base) is Power Business

Knowledge (Base) is Power

Some experts might say this is a ‘knowledge economy’ that we’re living in. Having a collection of well-organized and well-written...

Eva
Eva
August 12, 2021 ~ 5 min read
HelpSpace vs. Front Business

HelpSpace vs. Front

Around 68% of the customers say they’re willing to pay more if a brand offers them good customer service. While...

Eva
Eva
August 9, 2021 ~ 5 min read
HelpSpace for Marketing Agencies Business

HelpSpace for Marketing Agencies

Customer service is an integral part of the success of any business, but it's even more imperative in the marketing...

Eva
Eva
July 23, 2021 ~ 5 min read
HelpSpace vs. Help Scout Business

HelpSpace vs. Help Scout

Are you struggling to keep up with customer requests from different channels? Or does the customer support team have no...

Eva
Eva
July 21, 2021 ~ 5 min read