Business

Below you find all articles that belong to this category

Business

Customer Service: 20 Skills You Can Master

The customer service department of a company can make or break the business. Customer service professionals represent a company directly...

Eva
Eva
May 11, 2022 ~ 12 min read
Business

The Only "Thank You for Your Purchase" Email Templates You'll Ever Need

Do you send out a “thank you for your purchase” email when a customer buys a product or service from...

Eva
Eva
April 28, 2022 ~ 9 min read
Business

10 Clever Ways to Respond to Customer Complaints

If you are into customer services, you must've faced many customer complaints in your lifetime. Unfortunately, most of them are...

John
John
March 24, 2022 ~ 10 min read
Business

The Ultimate List of Online Customer Service Greetings

Despite the advances in technology, certain domains still haven't been able to forego the human touch, especially in customer engagement....

Eva
Eva
March 18, 2022 ~ 7 min read
Business

8 Effective Retention Marketing Examples

Businesses are keenly trying to keep up with customers' changing demands and requirements in today's world. But, what choice do...

Eva
Eva
March 9, 2022 ~ 10 min read
Business

7 Practical Tips on How to Reject a Customer Nicely

Damon Zahariades, the author of the book "The Art of Saying No," quotes, > "If you're constantly saying yes to...

Eva
Eva
March 2, 2022 ~ 6 min read
Business

10 Steps to Effective Customer Communication

Perhaps you take pride in your company's top-notch products. You may have spent thousands of dollars advertising your products and...

Eva
Eva
February 25, 2022 ~ 10 min read
Business

9 Customer Service Response Templates to Choose From For Every Scenario

A major part of running and managing any business is responding to customer emails. Through emails, your customer can communicate...

Eva
Eva
February 10, 2022 ~ 15 min read
Business

What to Say in a Price Increase Letter to Customers

Planning to increase your prices but too worried about customer backlash? Follow these steps to write a successful price increase...

Eva
Eva
February 10, 2022 ~ 8 min read
Business

5 Key Trends in Customer Relationship Marketing in 2022

In recent years, Customer Relationship Management systems have evolved to become more than just tools for contact management. With 2022...

Eva
Eva
December 7, 2021 ~ 7 min read
Business

SOP - Client Onboarding Process

Do you remember the first time you went for a job interview? The nervousness of uncertainty was real, "Will my...

Eva
Eva
January 6, 2022 ~ 11 min read
Business

HelpSpace for IT Companies

Did you know businesses worldwide lose around $75 billion every year due to poor customer support? That’s true for SaaS...

Eva
Eva
June 15, 2021 ~ 5 min read