Business

Below you find all articles that belong to this category

Business

The Subtle Art of Setting Customer Expectations

Setting customer expectations right is an art, and it begins by keeping them realistic, doable, and customer-centric. Since it's all...

Eva
Eva
August 8, 2022 ~ 8 min read
Business

10 Powerful Tactics to Handle Angry Customers

Starting your day with an angry and enraged customer is never a pleasant feeling. But at some point, you have...

Eva
Eva
July 28, 2022 ~ 9 min read
Business

Customer Marketing for Improved Experience and Loyalty

Loyal customers are profitable for your business as they are 31% more likely to buy a new product or service,...

Eva
Eva
July 7, 2022 ~ 9 min read
Business

Don't Waste Time Writing a Price Increase Letter. Follow This Checklist.

Price hikes are inevitable, whether you have a solely owned business, work in a multinational corporation, or are self-employed. Apart...

Eva
Eva
June 14, 2022 ~ 9 min read
Business

Introducing the Ultimate List of Auto Email Reply Templates

Is your inbox filled with unread messages, and you don't have time to open them, let alone send an email...

Eva
Eva
June 3, 2022 ~ 7 min read
Business

Customer Service: 20 Skills You Can Master

The customer service department of a company can make or break the business. Customer service professionals represent a company directly...

Eva
Eva
May 11, 2022 ~ 12 min read
Business

The Only "Thank You for Your Purchase" Email Templates You'll Ever Need

Do you send out a “thank you for your purchase” email when a customer buys a product or service from...

Eva
Eva
April 28, 2022 ~ 9 min read
Business

10 Clever Ways to Respond to Customer Complaints

If you are into customer services, you must've faced many customer complaints in your lifetime. Unfortunately, most of them are...

Eva
Eva
March 24, 2022 ~ 10 min read
Business

The Ultimate List of Online Customer Service Greetings

Despite the advances in technology, certain domains still haven't been able to forego the human touch, especially in customer engagement....

Eva
Eva
March 18, 2022 ~ 7 min read
Business

8 Effective Retention Marketing Examples

Businesses are keenly trying to keep up with customers' changing demands and requirements in today's world. But, what choice do...

Eva
Eva
March 9, 2022 ~ 10 min read
Business

7 Practical Tips on How to Reject a Customer Nicely

Damon Zahariades, the author of the book "The Art of Saying No," quotes, > "If you're constantly saying yes to...

Eva
Eva
March 2, 2022 ~ 6 min read
Business

10 Steps to Effective Customer Communication

Perhaps you take pride in your company's top-notch products. You may have spent thousands of dollars advertising your products and...

Eva
Eva
February 25, 2022 ~ 10 min read