Business

As a SaaS customer success specialist, you’re probably juggling a lot. With so many ideas to expand and grow and...

Eva

March 24, 2023 ~ 17 min read

With the rise of cloud-based software as a service solution (SaaS), there are now plenty of options to choose from....

Stefan

March 20, 2023 ~ 6 min read

We are excited to share that HelpSpace has been featured in the Capterra Value Report, a comprehensive price comparison guide...

John

March 16, 2023 ~ 2 min read

When it comes to communication and collaboration tools, it can be difficult to decide which one is right for your...

Stefan

February 10, 2023 ~ 7 min read

Did you know that increasing customer retention by only 5% can increase your profit by around 25-30%? However, dissatisfied customers...

Eva

December 21, 2022 ~ 13 min read

> "We see our customers as invited guests to a party, and we are the hosts. It’s our job every...

Stefan

December 15, 2022 ~ 8 min read

Most likely, you've heard it all before; > "The customer is always right." > "Don't forget to smile." But what...

Stefan

November 25, 2022 ~ 8 min read

Businesses are concerned about customers more than ever. With an urge to thrive in a competitive business world and boost...

Eva

November 25, 2022 ~ 7 min read

In recent years, Customer Relationship Management systems have evolved to become more than just tools for contact management. With 2023...

Eva

November 17, 2022 ~ 6 min read

Starting a business or your own company comes with its own set of struggles. It's not just about having the...

Eva

October 27, 2022 ~ 5 min read

It is natural to have an "aha!" moment when a customer signs up for your product or service. But does...

Eva

September 23, 2022 ~ 11 min read

Warren Buffet quotes, "It takes 20 years to build a reputation and five minutes to ruin it." The quote effectively...

Eva

September 15, 2022 ~ 10 min read