People
Below you find all articles that belong to this category
People
How to Perfect Your Customer Support With Automation And Personal Onboarding Support
While it may seem like everything is gradually getting automated around us, humans still crave a personal connection. That’s why...
People
The New Logo
HelpSpace has grown a lot since the first customer. Many new features were added, but more importantly, many customers came...
People
Support is a mindset
I have been working on customer support for many years and I dealt with disgruntled customers on a regular basis....
People
Ten Email Ideas for Your Customer Success Automation
For many SaaS companies, mastering customer success can be challenging. Founders lack the resources, and rarely have dedicated customer success...
People
How to Deal With Demanding Customers and Handle Complaints Like a Pro
The Japanese say "customer is God", and the adage is true in the rest of the world too. But what...
People
How to Work Sustainably With Customer Support Requests
While some businesses regard customer support as the way their representatives talk to the customers, the overall scope is actually...
