HelpSpace Blog
Best practices for support, case studies, technical tutorials and much more
People
The New HelpSpace Logo
HelpSpace has grown a lot since the first customer. Many new features were added, but more importantly, many customers came...
Tech
What about website analytics?
A while ago, we were brainstorming about website analytics. How many visitors are on our website? Where are they coming...
People
How to Work Sustainably With Customer Support Requests
While some businesses regard customer support as the way their representatives talk to the customers, the overall scope is actually...
People
How to Deal With Demanding Customers and Handle Complaints Like a Pro
The Japanese say "customer is God", and the adage is true in the rest of the world too. But what...
People
Ten Email Ideas for Your Customer Success Automation
For many SaaS companies, mastering customer success can be challenging. Founders lack the resources, and rarely have dedicated customer success...
Tech
Vue-Router - Dynamic Nested Routes
Why would you use Vue-Router in your Vue project? Vue-Router provides you with a great way to define and organize...
People
Support is a mindset
I have been working on customer support for many years and I dealt with disgruntled customers on a regular basis....
Tech
Fresh database once before testing starts
This article shows how to migrate a fresh database once before testing starts, and how to run tests automatically before...
