If you are into customer services, you must've faced many customer complaints in your lifetime. Unfortunately, most of them are...
Despite the advances in technology, certain domains still haven't been able to forego the human touch, especially in customer engagement....
Businesses are keenly trying to keep up with customers' changing demands and requirements in today's world. But, what choice do...
Damon Zahariades, the author of the book "The Art of Saying No," quotes, > "If you're constantly saying yes to...
Perhaps you take pride in your company's top-notch products. You may have spent thousands of dollars advertising your products and...
A significant part of running and managing any business is responding to customer emails. Through emails, your customer can communicate...
Planning to increase your prices but too worried about customer backlash? Follow these steps to write a successful price increase...
Do you remember the first time you went for a job interview? The nervousness of uncertainty was real, - “Will...
In today's time, keeping your customers happy is one of the most imperative business practices. Fortunately, customer support tools make...
Some experts might say this is a ‘knowledge economy’ that we’re living in. Having a collection of well-organized and well-written...
Around 68% of the customers say they’re willing to pay more if a brand offers them good customer service. While...
Customer service is an integral part of the success of any business, but it's even more imperative in the marketing...