A significant part of running and managing any business is responding to customer emails. Through emails, your customer can communicate...
Planning to increase your prices but too worried about customer backlash? Follow these steps to write a successful price increase...
Do you remember the first time you went for a job interview? The nervousness of uncertainty was real, - “Will...
In today's time, keeping your customers happy is one of the most imperative business practices. Fortunately, customer support tools make...
Some experts might say this is a ‘knowledge economy’ that we’re living in. Having a collection of well-organized and well-written...
Around 68% of the customers say they’re willing to pay more if a brand offers them good customer service. While...
Customer service is an integral part of the success of any business, but it's even more imperative in the marketing...
Are you struggling to keep up with customer requests from different channels? Or does the customer support team have no...
Did you know businesses worldwide lose around $75 billion every year due to poor customer support? That’s true for SaaS...