HelpSpace Blog

Best practices for support, case studies, technical tutorials and much more

Don't Waste Time Writing a Price Increase Letter. Follow This Checklist. Business

Don't Waste Time Writing a Price Increase Letter. Follow This Checklist.

Price hikes are inevitable, whether you have a solely owned business, work in a multinational corporation, or are self-employed. Apart...

Eva
Eva
June 14, 2022 ~ 9 min read
Introducing the Ultimate List of Auto Email Reply Templates Business

Introducing the Ultimate List of Auto Email Reply Templates

Is your inbox filled with unread messages, and you don't have time to open them, let alone send an email...

Eva
Eva
June 3, 2022 ~ 7 min read
Customer Service: 20 Skills You Can Master Business

Customer Service: 20 Skills You Can Master

The customer service department of a company can make or break the business. Customer service professionals represent a company directly...

Eva
Eva
May 11, 2022 ~ 12 min read
The Only Business

The Only "Thank You for Your Purchase" Email Templates You'll Ever Need

Do you send out a “thank you for your purchase” email when a customer buys a product or service from...

Eva
Eva
April 28, 2022 ~ 9 min read
10 Clever Ways to Respond to Customer Complaints Business

10 Clever Ways to Respond to Customer Complaints

If you are into customer services, you must've faced many customer complaints in your lifetime. Unfortunately, most of them are...

Eva
Eva
March 24, 2022 ~ 10 min read
The Ultimate List of Online Customer Service Greetings Business

The Ultimate List of Online Customer Service Greetings

Despite the advances in technology, certain domains still haven't been able to forego the human touch, especially in customer engagement....

Eva
Eva
March 18, 2022 ~ 7 min read
8 Effective Retention Marketing Examples Business

8 Effective Retention Marketing Examples

Businesses are keenly trying to keep up with customers' changing demands and requirements in today's world. But, what choice do...

Eva
Eva
March 9, 2022 ~ 10 min read
7 Practical Tips on How to Reject a Customer Nicely Business

7 Practical Tips on How to Reject a Customer Nicely

Damon Zahariades, the author of the book "The Art of Saying No," quotes, > "If you're constantly saying yes to...

Eva
Eva
March 2, 2022 ~ 6 min read
10 Steps to Effective Customer Communication Business

10 Steps to Effective Customer Communication

Perhaps you take pride in your company's top-notch products. You may have spent thousands of dollars advertising your products and...

Eva
Eva
February 25, 2022 ~ 10 min read
9 Customer Service Response Templates to Choose From For Every Scenario Business

9 Customer Service Response Templates to Choose From For Every Scenario

A significant part of running and managing any business is responding to customer emails. Through emails, your customer can communicate...

Eva
Eva
February 10, 2022 ~ 19 min read
What to Say in a Price Increase Letter to Customers Business

What to Say in a Price Increase Letter to Customers

Planning to increase your prices but too worried about customer backlash? Follow these steps to write a successful price increase...

Eva
Eva
February 10, 2022 ~ 8 min read
Customer Advocacy Meaning, Importance, Strategies & Examples People

Customer Advocacy Meaning, Importance, Strategies & Examples

Competitive business environment asks for customer advocacy to build a loyal customer base and increase revenue. Here's everything to know...

Eva
Eva
January 27, 2022 ~ 10 min read