Price hikes are inevitable, whether you have a solely owned business, work in a multinational corporation, or are self-employed. Apart...
Is your inbox filled with unread messages, and you don't have time to open them, let alone send an email...
The customer service department of a company can make or break the business. Customer service professionals represent a company directly...
Do you send out a “thank you for your purchase” email when a customer buys a product or service from...
If you are into customer services, you must've faced many customer complaints in your lifetime. Unfortunately, most of them are...
Despite the advances in technology, certain domains still haven't been able to forego the human touch, especially in customer engagement....
Businesses are keenly trying to keep up with customers' changing demands and requirements in today's world. But, what choice do...
Damon Zahariades, the author of the book "The Art of Saying No," quotes, > "If you're constantly saying yes to...
Perhaps you take pride in your company's top-notch products. You may have spent thousands of dollars advertising your products and...
A significant part of running and managing any business is responding to customer emails. Through emails, your customer can communicate...
Planning to increase your prices but too worried about customer backlash? Follow these steps to write a successful price increase...
Competitive business environment asks for customer advocacy to build a loyal customer base and increase revenue. Here's everything to know...