HelpSpace Blog

Best practices for support, case studies, technical tutorials and much more

10 Clever Ways to Respond to Customer Complaints Business

10 Clever Ways to Respond to Customer Complaints

If you are into customer services, you must've faced many customer complaints in your lifetime. Unfortunately, most of them are...

Eva
Eva
March 24, 2022 ~ 10 min read
The Ultimate List of Online Customer Service Greetings Business

The Ultimate List of Online Customer Service Greetings

Despite the advances in technology, certain domains still haven't been able to forego the human touch, especially in customer engagement....

Eva
Eva
March 18, 2022 ~ 7 min read
8 Effective Retention Marketing Examples Business

8 Effective Retention Marketing Examples

Businesses are keenly trying to keep up with customers' changing demands and requirements in today's world. But, what choice do...

Eva
Eva
March 9, 2022 ~ 10 min read
7 Practical Tips on How to Reject a Customer Nicely Business

7 Practical Tips on How to Reject a Customer Nicely

Damon Zahariades, the author of the book "The Art of Saying No," quotes, > "If you're constantly saying yes to...

Eva
Eva
March 2, 2022 ~ 6 min read
10 Steps to Effective Customer Communication Business

10 Steps to Effective Customer Communication

Perhaps you take pride in your company's top-notch products. You may have spent thousands of dollars advertising your products and...

Eva
Eva
February 25, 2022 ~ 10 min read
9 Customer Service Response Templates to Choose From For Every Scenario Business

9 Customer Service Response Templates to Choose From For Every Scenario

A significant part of running and managing any business is responding to customer emails. Through emails, your customer can communicate...

Eva
Eva
February 10, 2022 ~ 19 min read
What to Say in a Price Increase Letter to Customers Business

What to Say in a Price Increase Letter to Customers

Planning to increase your prices but too worried about customer backlash? Follow these steps to write a successful price increase...

Eva
Eva
February 10, 2022 ~ 8 min read
Customer Advocacy Meaning, Importance, Strategies & Examples People

Customer Advocacy Meaning, Importance, Strategies & Examples

Competitive business environment asks for customer advocacy to build a loyal customer base and increase revenue. Here's everything to know...

Eva
Eva
January 27, 2022 ~ 10 min read
SOP - Client Onboarding Process Business

SOP - Client Onboarding Process

Do you remember the first time you went for a job interview? The nervousness of uncertainty was real, - “Will...

Eva
Eva
January 6, 2022 ~ 12 min read
7 Customer Service Tips to Impress New and Existing Customers People

7 Customer Service Tips to Impress New and Existing Customers

You might have burnt candles at both ends to create first-grade products and offer top-notch services to your customers. All...

Eva
Eva
December 16, 2021 ~ 12 min read
When People

When "I apologize for The Inconvenience" Isn't Enough to Retain an Upset Customer

Customer dealing is not a job for the faint-hearted. Click here to know what to do when “I apologize for...

Eva
Eva
December 2, 2021 ~ 7 min read
HelpSpace vs. Intercom Business

HelpSpace vs. Intercom

In today's time, keeping your customers happy is one of the most imperative business practices. Fortunately, customer support tools make...

Eva
Eva
August 12, 2021 ~ 6 min read