Do you remember the first time you went for a job interview? The nervousness of uncertainty was real, - “Will...
You might have burnt candles at both ends to create first-grade products and offer top-notch services to your customers. All...
Customer dealing is not a job for the faint-hearted. Click here to know what to do when “I apologize for...
In today's time, keeping your customers happy is one of the most imperative business practices. Fortunately, customer support tools make...
Some experts might say this is a ‘knowledge economy’ that we’re living in. Having a collection of well-organized and well-written...
Around 68% of the customers say they’re willing to pay more if a brand offers them good customer service. While...
Customer service is an integral part of the success of any business, but it's even more imperative in the marketing...
Are you struggling to keep up with customer requests from different channels? Or does the customer support team have no...
While it may seem like everything is gradually getting automated around us, humans still crave a personal connection. That’s why...
Did you know businesses worldwide lose around $75 billion every year due to poor customer support? That’s true for SaaS...
HelpSpace has grown a lot since the first customer. Many new features were added, but more importantly, many customers came...
A while ago, we were brainstorming about website analytics. How many visitors are on our website? Where are they coming...