Welcome to the HelpSpace Blog

Customer service is an integral part of the success of any business, but it's even more imperative in the marketing...

Eva

July 23, 2021 ~ 5 min read

Are you struggling to keep up with customer requests from different channels? Or does the customer support team have no...

Eva

July 21, 2021 ~ 5 min read

While it may seem like everything is gradually getting automated around us, humans still crave a personal connection. That’s why...

Eva

June 23, 2021 ~ 7 min read

Did you know businesses worldwide lose around $75 billion every year due to poor customer support? That’s true for SaaS...

Eva

June 15, 2021 ~ 5 min read

HelpSpace has grown a lot since the first customer. Many new features were added, but more importantly, many customers came...

Eva

June 10, 2021 ~ 2 min read

While some businesses regard customer support as the way their representatives talk to the customers, the overall scope is actually...

Eva

April 30, 2021 ~ 5 min read