Welcome to the HelpSpace Blog

People

When "I apologize for The Inconvenience" Isn't Enough to Retain an Upset Customer

Meta Description: Customer dealing is not a job for the faint-hearted. Click here to know what to do when “I...

John
John
November 26, 2021 ~ 7 min read
Business

HelpSpace vs. Intercom

In today's time, keeping your customers happy is one of the most imperative business practices. Fortunately, customer support tools make...

Eva
Eva
August 12, 2021 ~ 5 min read
Business

Knowledge (Base) is Power

Some experts might say this is a ‘knowledge economy’ that we’re living in. Having a collection of well-organized and well-written...

Eva
Eva
August 12, 2021 ~ 5 min read
Business

HelpSpace vs. Front

Around 68% of the customers say they’re willing to pay more if a brand offers them good customer service. While...

Eva
Eva
August 9, 2021 ~ 4 min read
Business

HelpSpace for Marketing Agencies

Customer service is an integral part of the success of any business, but it's even more imperative in the marketing...

Eva
Eva
July 23, 2021 ~ 5 min read
Business

HelpSpace vs. Help Scout

Are you struggling to keep up with customer requests from different channels? Or does the customer support team have no...

Eva
Eva
July 21, 2021 ~ 5 min read