Welcome to the HelpSpace Blog

Business

HelpSpace for Marketing Agencies

Customer service is an integral part of the success of any business, but it's even more imperative in the marketing...

Eva
Eva
July 23, 2021 ~ 5 min read
Business

HelpSpace vs. Help Scout

Are you struggling to keep up with customer requests from different channels? Or does the customer support team have no...

Eva
Eva
July 21, 2021 ~ 5 min read
People

How to Perfect Your Customer Support With Automation And Personal Onboarding Support

While it may seem like everything is gradually getting automated around us, humans still crave a personal connection. That’s why...

Eva
Eva
June 23, 2021 ~ 7 min read
Business

HelpSpace for IT Companies

Did you know businesses worldwide lose around $75 billion every year due to poor customer support? That’s true for SaaS...

Eva
Eva
June 15, 2021 ~ 5 min read
People

The New Logo

HelpSpace has grown a lot since the first customer. Many new features were added, but more importantly, many customers came...

Eva
Eva
June 10, 2021 ~ 2 min read
People

How to Work Sustainably With Customer Support Requests

While some businesses regard customer support as the way their representatives talk to the customers, the overall scope is actually...

Eva
Eva
April 30, 2021 ~ 5 min read