Welcome to the HelpSpace Blog

People

SOP - Client Onboarding Process

Do you remember the first time you went for a job interview? The nervousness of uncertainty was real, "Will my...

Eva
Eva
January 6, 2022 ~ 11 min read
People

7 Customer Service Tips to Impress New and Existing Customers

You might have burnt candles at both ends to create first-grade products and offer top-notch services to your customers. All...

Eva
Eva
December 16, 2021 ~ 12 min read
People

5 Key Trends in Customer Relationship Marketing in 2022

In recent years, Customer Relationship Management systems have evolved to become more than just tools for contact management. With 2022...

Eva
Eva
December 7, 2021 ~ 7 min read
People

When "I apologize for The Inconvenience" Isn't Enough to Retain an Upset Customer

Customer dealing is not a job for the faint-hearted. Click here to know what to do when “I apologize for...

Eva
Eva
December 2, 2021 ~ 7 min read
Business

HelpSpace vs. Intercom

In today's time, keeping your customers happy is one of the most imperative business practices. Fortunately, customer support tools make...

Eva
Eva
August 12, 2021 ~ 5 min read
Business

Knowledge (Base) is Power

Some experts might say this is a ‘knowledge economy’ that we’re living in. Having a collection of well-organized and well-written...

Eva
Eva
August 12, 2021 ~ 5 min read