Business

To succeed in the business world, a robust customer service culture is a must. This is how you maintain healthy...

Stefan

May 24, 2023 ~ 8 min read

Achieving quality customer service is no easy feat, yet it is crucial for businesses to thrive. The backbone of any...

Stefan

May 5, 2023 ~ 10 min read

According to a report, more than 65% of consumers today have higher customer service expectations than five years ago. Almost...

Eva

April 27, 2023 ~ 10 min read

In this article, we'll explore eight ways that incorporate customer stickiness into your business practices and ultimately benefit your business....

Eva

April 20, 2023 ~ 12 min read

A high-value customer deserves extra special attention, so it’s important to craft a thoughtful message when sending a thank you....

Stefan

April 14, 2023 ~ 11 min read

As a SaaS customer success specialist, you’re probably juggling a lot. With so many ideas to expand and grow and...

Eva

March 24, 2023 ~ 17 min read

With the rise of cloud-based software as a service solution (SaaS), there are now plenty of options to choose from....

Stefan

March 20, 2023 ~ 6 min read

We are excited to share that HelpSpace has been featured in the Capterra Value Report, a comprehensive price comparison guide...

John

March 16, 2023 ~ 2 min read

When it comes to communication and collaboration tools, it can be difficult to decide which one is right for your...

Stefan

February 10, 2023 ~ 7 min read

As the economic crisis looms over our heads, it shouldn't come as a surprise that 23% of buyers plan to...

Eva

January 27, 2023 ~ 14 min read

Did you know that increasing customer retention by only 5% can increase your profit by around 25-30%? However, dissatisfied customers...

Eva

December 21, 2022 ~ 13 min read

> "We see our customers as invited guests to a party, and we are the hosts. It’s our job every...

Stefan

December 15, 2022 ~ 8 min read